Financial Accountability

At Hope Town Ohio, financial transparency and responsibility are the cornerstones of a thriving community. Join us in our commitment to creating a brighter and financially resilient future for our nonprofit organization and community members. Together, we can achieve greater transparency, sustainability, and impactful change in the lives of those we serve.

Financial Highlights and Revenue Sources:

Financial Stability and Growth:

  • In 2022, our revenue was $300,000. 49% of our revenue came from Medicaid rides, 28% from community donations, and 22% from recovery housing residents. Our income from recovery house rent payments and Medicaid rides has further bolstered our financial position.
  • We’ve strengthened our financial base through generous community donations exceeding $300,000 over the past two years, ensuring stability and enabling growth in our services.

2023 and Beyond – Diverse Revenue Streams:

  • In 2023, we’ve diversified our financial structure, ensuring stability and growth opportunities. We are grateful for the annual state allocation of $150,000 from Ohio MHAS and $150,000 from a county grant through the Mental Health & Recovery Board.
  • Long-term partnerships, like the ten-year $25,000 county grant and the five-year contract with the Portage County Jail, have added to our financial sustainability and ability to serve the community effectively.
Legal Information

Privacy Policy

Hope Town Ohio / Hope Town Inc
Last Updated: March 11, 2026

1. Introduction

Hope Town Ohio ("we," "our," or "us"), operating under the Hope Town AI brand, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at https://www.hopetownohio.org or interact with our programs and services.

2. Information We Collect

We may collect the following types of information:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Program enrollment information
  • Communications and correspondence with our organization
  • Website usage data (pages visited, time on site, browser type)
  • Cookie and tracking data (see Section 6)

3. How We Use Your Information

  • Respond to inquiries and service requests
  • Schedule and confirm appointments and consultations
  • Send program updates, reminders, and notifications
  • Deliver AI training and education services
  • Improve our website and service offerings
  • Comply with legal obligations

4. SMS / Text Messaging Opt-In

If you provide your phone number and consent to receive SMS messages, we will use your number to send text messages related to the purpose(s) you consented to, including appointment reminders, scheduling updates, program notifications, or marketing messages (if separately consented).

Your SMS consent and phone number will NOT be shared with third parties or affiliates for their own marketing purposes. SMS opt-in data is used solely to communicate with you on behalf of Hope Town Ohio / Hope Town AI.

You may opt out of SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services, solely as necessary to perform those functions. These providers are bound by confidentiality obligations.

We do not share SMS opt-in information with any third party for marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We may use session cookies and analytics tools to understand website traffic. We do not sell cookie or tracking data to third parties.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

8. Your Rights

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of SMS communications at any time by replying STOP
  • Opt out of email communications by following unsubscribe instructions

9. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors under 18.

10. Contact Information

Hope Town Ohio / Hope Town AI
9621 E Center St, Windham, Ohio 44288
Email: info@hopetownohio.org
Phone: 330-326-6018
Website: https://www.hopetownohio.org

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Terms of Service

Hope Town Ohio / Hope Town AI
Last Updated: March 11, 2026

1. Acceptance of Terms

By accessing or using our website at https://www.hopetownohio.org or enrolling in any programs or services offered by Hope Town Ohio or Hope Town AI, you agree to be bound by these Terms of Service.

2. About Our Services

Hope Town Ohio is a residential facility and services organization. Hope Town AI is our brand delivering AI training, education, and consultation services.

3. SMS Messaging Program

Program Description: By opting in to our SMS program, you consent to receive text messages from Hope Town Ohio / Hope Town AI including appointment reminders, scheduling confirmations, program updates, and service notifications.

How to Opt Out: Text STOP to any message to unsubscribe.

How to Get Help: Text HELP for assistance, or contact us:
Email: info@hopetownohio.org | Phone: 330-362-6018

Message and Data Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. Age Requirement

You must be at least 18 years of age to use our services or opt in to SMS communications.

5. User Conduct

You agree not to use our services for any unlawful purpose or in any way that could harm our organization, its staff, clients, or reputation.

6. Intellectual Property

All content on our website and in our programs is the property of Hope Town Ohio / Hope Town AI and may not be reproduced without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Hope Town Ohio / Hope Town AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

10. Contact

Hope Town Ohio / Hope Town AI
9621 E Center St, Windham, Ohio 44288
Email: info@hopetownohio.org
Phone: 330-326-6018