Our Story
Genesis of Hope Town Ohio (Autumn 2019)
In the autumn of 2019, Hope Town Ohio was established through a transformative initiative fueled by a generous $175,000 donation from the Regina Rebhan Foundation. The organization’s roots took hold when Neighborhood Development Services (NDS), a local nonprofit, contributed two townhouses in Windham, Ohio. Under the organization’s guidance, these structures underwent restoration to become recovery housing facilities specifically designed for individuals seeking support for substance use and mental health disorders.
Community Collaboration: Building Hope Together
The creation of Hope Town was a collaborative endeavor that engaged the entire community. The interior restoration was predominantly carried out by dedicated volunteers, including both skilled individuals and those with a passion for the cause. Over a dozen events were organized, drawing participation from numerous volunteers, ranging from judges, commissioners, state representatives, police officers, probation officers, and drug court participants to teachers, administrative staff, church groups, friends, neighbors, and schoolchildren. Together, they orchestrated successful moving, cleaning, and painting parties, fostering a collective sense of accomplishment and purpose.
Warm Welcome from Windham
Beyond the considerable volunteer hours invested in Hope Town, the community rallied together to contribute washers, dryers, appliances, furniture, décor, and kitchenware. This outpouring of support reflects the genuine care and dedication of Windham’s residents. Despite initial concerns about potential opposition (NIMBY issues), the organization experienced a warm and supportive welcome from the community, dispelling any reservations.
Hope on Wheels Initiative (June 2022)
In June 2022, the organization expanded its impact with the launch of “Hope on Wheels.” This initiative, conceived by house manager Karl Yon, addresses the transportation needs of residents requiring access to medical appointments and addiction/mental health services. Recognizing gaps in local Medicaid rides, Hope Town, after rigorous credentialing and contracting procedures, stepped in to provide transportation services for community members covered by Medicaid insurance. This ensures crucial access to medical appointments and treatment services, further solidifying Hope Town’s commitment to holistic care.
Hope Town in Ohio’s Behavioral Health System
Hope Town plays a pivotal role as a contracted provider for the Mental Health & Recovery Board, aligning with Ohio MHAS’s emphasis on fostering successful partnerships with community organizations, agencies, and boards. The organization actively engages in collaborative efforts, recognizing their significance in delivering effective mental health and addiction services. Operating within Ohio’s county-supervised behavioral health system, Hope Town aligns with regional behavioral health authorities or boards to locally plan, evaluate, and fund mental health and addiction services. This collaborative approach ensures a comprehensive continuum of care, meeting individuals at various stages of their journey to wellness.
Privacy Policy
Hope Town Ohio / Hope Town Inc
Last Updated: March 11, 2026
1. Introduction
Hope Town Ohio ("we," "our," or "us"), operating under the Hope Town AI brand, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at https://www.hopetownohio.org or interact with our programs and services.
2. Information We Collect
We may collect the following types of information:
- Full name
- Email address
- Phone number
- Mailing address
- Program enrollment information
- Communications and correspondence with our organization
- Website usage data (pages visited, time on site, browser type)
- Cookie and tracking data (see Section 6)
3. How We Use Your Information
- Respond to inquiries and service requests
- Schedule and confirm appointments and consultations
- Send program updates, reminders, and notifications
- Deliver AI training and education services
- Improve our website and service offerings
- Comply with legal obligations
4. SMS / Text Messaging Opt-In
If you provide your phone number and consent to receive SMS messages, we will use your number to send text messages related to the purpose(s) you consented to, including appointment reminders, scheduling updates, program notifications, or marketing messages (if separately consented).
Your SMS consent and phone number will NOT be shared with third parties or affiliates for their own marketing purposes. SMS opt-in data is used solely to communicate with you on behalf of Hope Town Ohio / Hope Town AI.
You may opt out of SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services, solely as necessary to perform those functions. These providers are bound by confidentiality obligations.
We do not share SMS opt-in information with any third party for marketing purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We may use session cookies and analytics tools to understand website traffic. We do not sell cookie or tracking data to third parties.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
8. Your Rights
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by following unsubscribe instructions
9. Children's Privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors under 18.
10. Contact Information
Hope Town Ohio / Hope Town AI
9621 E Center St, Windham, Ohio 44288
Email: info@hopetownohio.org
Phone: 330-326-6018
Website: https://www.hopetownohio.org
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Terms of Service
Hope Town Ohio / Hope Town AI
Last Updated: March 11, 2026
1. Acceptance of Terms
By accessing or using our website at https://www.hopetownohio.org or enrolling in any programs or services offered by Hope Town Ohio or Hope Town AI, you agree to be bound by these Terms of Service.
2. About Our Services
Hope Town Ohio is a residential facility and services organization. Hope Town AI is our brand delivering AI training, education, and consultation services.
3. SMS Messaging Program
Program Description: By opting in to our SMS program, you consent to receive text messages from Hope Town Ohio / Hope Town AI including appointment reminders, scheduling confirmations, program updates, and service notifications.
How to Opt Out: Text STOP to any message to unsubscribe.
How to Get Help: Text HELP for assistance, or contact us:
Email: info@hopetownohio.org | Phone: 330-362-6018
Message and Data Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. Age Requirement
You must be at least 18 years of age to use our services or opt in to SMS communications.
5. User Conduct
You agree not to use our services for any unlawful purpose or in any way that could harm our organization, its staff, clients, or reputation.
6. Intellectual Property
All content on our website and in our programs is the property of Hope Town Ohio / Hope Town AI and may not be reproduced without written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Hope Town Ohio / Hope Town AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
10. Contact
Hope Town Ohio / Hope Town AI
9621 E Center St, Windham, Ohio 44288
Email: info@hopetownohio.org
Phone: 330-326-6018