Our Community Impact in Numbers

Fueling Recovery

Hope Town Ohio is a 501 (C3) nonprofit organization dedicated to championing individuals in their pursuit of recovering from substance use and co-occurring mental health disorders. Through an integrated system that includes recovery housing, peer support networks, employment initiatives, essential transportation services, jail supports, and social enterprises, we aim to inspire profound change and help liberate people to build a foundation for a brighter future

Hope Town remains a beacon of hope and a vital resource in addressing crucial service gaps within Portage County. Contributions from our community members and partners have enabled us to profoundly impact the lives of those struggling with addiction, enhancing their outcomes and fostering a brighter future.

Our Annual Reports:

Our 2024 Impact Numbers

Recovery Housing: Serving the Community

  • We provided recovery housing to 50 Participants, offering them a supportive and safe environment on their path to recovery.

Transportation Services -  Our Hope On Wheels Program

  • The combined efforts of all partners resulted in 11,875 rides provided by Hope on Wheels throughout 2024.
  • Of the 11,875 rides provided, Hope on Wheels facilitated 3,180 Recovery Support Rides in 2024.
  • A total of 7,862 Medicaid-supported rides were coordinated by Hope on Wheels during the year 2024.
  • Hope on Wheels contributed 2,272 rides to individuals accessing Recovery Housing in 2024.
  • The community impact in terms of distance covered by Hope on Wheels amounted to 334,837 miles, averaging approximately 28 miles per ride.

    Our 2023 Impact Numbers

    Recovery Housing: Serving the Community

    • We provided recovery housing to 37 males and 14 females, offering them a supportive and safe environment on their path to recovery.

    Transportation Services -  Our Hope On Wheels Program

    • The combined efforts of all partners resulted in 8,631 rides provided by Hope on Wheels throughout 2023.
    • Of the 8,631 rides provided, Hope on Wheels facilitated 3,724 Recovery Support Rides in 2023.
    • A total of 7,102 Medicaid-supported rides were coordinated by Hope on Wheels during the year 2023.
    • Hope on Wheels contributed 1,055 rides to individuals accessing Recovery Housing in 2023.
    • The community impact in terms of distance covered by Hope on Wheels amounted to 354,300 miles, averaging approximately 41 miles per ride.

    Financial Assistance Scholarships:

    • We awarded $15,775 in rent scholarships, reducing financial barriers and enabling individuals to access the desperately needed recovery housing.

    Our 2022 Impact Numbers

    Serving the Community

    • We provided recovery housing to 42 males and 10 females (starting in June 2022), offering them a supportive environment on their path to recovery.

    Transportation Services - Hope On Wheels Program:

    • Since the inception of our Hope On Wheels program in June of 2022, we've significantly enhanced access to crucial services. We provided just under 300 rides to recovery meetings for our residents in the past year, ensuring they have the necessary support for their recovery journey.
    • We facilitated an impressive 3,619 medical rides, benefiting both our residents with Medicaid and the broader Medicaid community in our area. Remarkably, 90% of these rides were for non-residents, highlighting the positive ripple effect of our services beyond our immediate community.

    Financial Assitance Scholarships:

    • We awarded $13,575 in rent scholarships, reducing financial barriers and enabling individuals to access the desperately needed recovery housing.

    Collaborations and Support

    • We joined forces with the Portage County Drug Court, who provided $4,950 in rent funding to Hope Town recovery housing residents participating in three county drug courts.

    Our Hope on Wheels Program has been instrumental in addressing the transportation challenges faced by Ohio residents, particularly in accessing critical medical appointments. Hope on Wheels aims to alleviate this burden by providing reliable Medicaid rides, ensuring the community's access to essential healthcare services.

    Recovery Support Rides since June 2022

    Since Hope on Wheels program launched in June 2022, we’ve provided a total of recovery-related rides, emphasizing our dedication to supporting individuals in their journey toward recovery from substance use and co-occurring mental health disorders.

    Medical Rides Provided Since June 2022

    Most of our Hope on Wheels rides are for the Medicaid community within our area, and 10% are typically for our recovery housing residents.

    Miles Driven in 2022

    Miles Driven in 2023

    Re-Entry, Linkage, and Navigation

     

    Re-Entry Services for Portage County

    We’ve taken a proactive approach to support individuals transitioning from incarceration back into the community. Through a 5-year contract with the Portage County Sheriff’s Office (PCSO), we facilitate re-entry planning and coordination. Our strong relationship with the PCSO underscores our commitment to assisting inmates in planning for a successful release, ultimately improving their chances for recovery and reducing recidivism, new charges, and non-compliance with community corrections.

    Linkages and Navigation

    In collaboration with the PCSO and our community, we’ve established a robust team of 3-4 peer supporters specially trained to operate within the jail and the broader community. These peer supporters are pivotal in addressing urgent needs such as housing and transportation and connecting individuals to essential treatment services. Their dedication and expertise ensure a smoother re-entry process and a more seamless integration into the community.

     

    Your steadfast support has amplified our ability to make a lasting impact in the lives of those we serve, not only during their time of need but also as they transition toward a brighter and more stable future. Thank you for being a vital part of our mission to create a stronger, healthier, and more supportive community for all.
    Legal Information

    Privacy Policy

    Hope Town Ohio / Hope Town Inc
    Last Updated: March 11, 2026

    1. Introduction

    Hope Town Ohio ("we," "our," or "us"), operating under the Hope Town AI brand, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at https://www.hopetownohio.org or interact with our programs and services.

    2. Information We Collect

    We may collect the following types of information:

    • Full name
    • Email address
    • Phone number
    • Mailing address
    • Program enrollment information
    • Communications and correspondence with our organization
    • Website usage data (pages visited, time on site, browser type)
    • Cookie and tracking data (see Section 6)

    3. How We Use Your Information

    • Respond to inquiries and service requests
    • Schedule and confirm appointments and consultations
    • Send program updates, reminders, and notifications
    • Deliver AI training and education services
    • Improve our website and service offerings
    • Comply with legal obligations

    4. SMS / Text Messaging Opt-In

    If you provide your phone number and consent to receive SMS messages, we will use your number to send text messages related to the purpose(s) you consented to, including appointment reminders, scheduling updates, program notifications, or marketing messages (if separately consented).

    Your SMS consent and phone number will NOT be shared with third parties or affiliates for their own marketing purposes. SMS opt-in data is used solely to communicate with you on behalf of Hope Town Ohio / Hope Town AI.

    You may opt out of SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.

    5. Sharing of Information

    We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services, solely as necessary to perform those functions. These providers are bound by confidentiality obligations.

    We do not share SMS opt-in information with any third party for marketing purposes.

    6. Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We may use session cookies and analytics tools to understand website traffic. We do not sell cookie or tracking data to third parties.

    7. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

    8. Your Rights

    • Request access to the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your information (subject to legal obligations)
    • Opt out of SMS communications at any time by replying STOP
    • Opt out of email communications by following unsubscribe instructions

    9. Children's Privacy

    Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors under 18.

    10. Contact Information

    Hope Town Ohio / Hope Town AI
    9621 E Center St, Windham, Ohio 44288
    Email: info@hopetownohio.org
    Phone: 330-326-6018
    Website: https://www.hopetownohio.org

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

    Terms of Service

    Hope Town Ohio / Hope Town AI
    Last Updated: March 11, 2026

    1. Acceptance of Terms

    By accessing or using our website at https://www.hopetownohio.org or enrolling in any programs or services offered by Hope Town Ohio or Hope Town AI, you agree to be bound by these Terms of Service.

    2. About Our Services

    Hope Town Ohio is a residential facility and services organization. Hope Town AI is our brand delivering AI training, education, and consultation services.

    3. SMS Messaging Program

    Program Description: By opting in to our SMS program, you consent to receive text messages from Hope Town Ohio / Hope Town AI including appointment reminders, scheduling confirmations, program updates, and service notifications.

    How to Opt Out: Text STOP to any message to unsubscribe.

    How to Get Help: Text HELP for assistance, or contact us:
    Email: info@hopetownohio.org | Phone: 330-362-6018

    Message and Data Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

    4. Age Requirement

    You must be at least 18 years of age to use our services or opt in to SMS communications.

    5. User Conduct

    You agree not to use our services for any unlawful purpose or in any way that could harm our organization, its staff, clients, or reputation.

    6. Intellectual Property

    All content on our website and in our programs is the property of Hope Town Ohio / Hope Town AI and may not be reproduced without written permission.

    7. Limitation of Liability

    To the fullest extent permitted by law, Hope Town Ohio / Hope Town AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

    8. Privacy

    Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

    9. Changes to These Terms

    We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

    10. Contact

    Hope Town Ohio / Hope Town AI
    9621 E Center St, Windham, Ohio 44288
    Email: info@hopetownohio.org
    Phone: 330-326-6018